Project MEAL Manager

Job Title: MEAL Manager

Job location: Bogotá, Colombia, with periodic travel to project intervention areas

Reports to: Project Manager

The Project Monitoring, Evaluation and AAP Manager will be responsible for establishing and overseeing the project’s monitoring, evaluation, accountability, and learning processes, ensuring that project activities, outputs, outcomes, and indicators are systematically monitored, documented, and reported.

The position will lead the implementation of appropriate monitoring and data collection systems across the project’s five target departments and 10 prioritized municipalities, ensuring the quality, accuracy, completeness, and timely availability of project data. The position will work closely with the Project Manager, Senior Project Consultant, Project Coordinators, Mobile Health Brigade teams, and other project staff to track progress against approved indicators, identify implementation gaps, and support evidence-based programme adjustments.

The position will also lead the project’s Accountability to Affected Populations (AAP) approach, ensuring that communities and other project participants have accessible and culturally appropriate mechanisms to provide feedback, raise concerns, and participate in processes that affect them. The position will support the integration of community feedback and learning into programme planning, implementation, and quality improvement.

List down the main responsibilities of the position

• Lead the development and implementation of the project Monitoring, Evaluation, Accountability, and Learning (MEAL) framework in accordance with approved project objectives, indicators, and donor requirements.

• Develop and maintain monitoring tools, data collection systems, indicator tracking mechanisms, and reporting templates for project activities.

• Establish systems to monitor project outputs, outcomes, targets, milestones, and key performance indicators across the five target departments and 10 prioritized municipalities.

• Ensure timely collection, consolidation, analysis, validation, and reporting of project monitoring data.

• Conduct regular data quality assessments to verify the accuracy, completeness, consistency, reliability, and integrity of project data.

• Provide technical guidance and support to Project Coordinators and field teams on data collection, documentation, monitoring tools, and reporting requirements.

• Conduct regular monitoring visits to project intervention areas to verify implementation progress, review data quality, and assess the quality and relevance of project activities.

• Track progress against project indicators and identify implementation gaps, delays, trends, and areas requiring corrective action.

• Prepare regular monitoring reports, dashboards, indicator updates, and analytical summaries for project management and donor reporting.

• Provide evidence and analysis to support the preparation of narrative and technical project reports.

• Support baseline, mid-term, endline, post-activity, and other assessments as required by the project.

• Develop and implement appropriate mechanisms to collect and analyze feedback from affected populations and project participants.

• Lead the implementation of the project’s Accountability to Affected Populations (AAP) mechanisms, ensuring that communities have safe, accessible, confidential, and culturally appropriate channels to provide feedback, suggestions, complaints, or concerns.

• Ensure that feedback and complaints are systematically documented, categorized, analyzed, referred, and followed through appropriate mechanisms.

• Monitor trends emerging from community feedback and provide recommendations to project management to improve programme quality and responsiveness.

• Ensure that communities receive appropriate information about available services, project activities, eligibility criteria, referral mechanisms, and feedback and complaints channels.

• Promote meaningful participation of affected populations in programme design, implementation, monitoring, and evaluation processes.

• Ensure that AAP mechanisms are accessible and appropriate for Indigenous and other ethnic communities, considering language, cultural practices, gender, age, disability, and other relevant barriers to participation.

• Coordinate with Project Coordinators and field teams to ensure that community feedback is incorporated into regular implementation reviews and programme adjustments.

• Support the identification and documentation of lessons learned, good practices, challenges, and recommendations throughout the project cycle.

• Facilitate learning and reflection sessions with project teams and relevant stakeholders to promote continuous programme improvement.

• Ensure appropriate data protection, confidentiality, informed consent, and responsible data management practices throughout monitoring and evaluation activities.

• Ensure that personal and sensitive information collected through monitoring, feedback, and complaints mechanisms is handled in accordance with MedGlobal policies and applicable requirements.

• Support the monitoring and reporting of safeguarding, protection, and other sensitive concerns identified through project feedback and accountability mechanisms, ensuring appropriate referrals through established channels.

• Coordinate with the Project Manager and Senior Project Consultant to ensure that monitoring findings inform programme planning, technical decisions, and quality improvement.

• Support the development and review of project indicators and measurement methodologies in coordination with technical and programme staff.

• Contribute to donor and internal reporting by providing accurate monitoring of data, analysis, evidence, and documentation.

• Maintain organized and secure MEAL documentation, databases, datasets, monitoring reports, and supporting evidence.

• Represent the MEAL and AAP component of the project in relevant coordination meetings, technical discussions, and stakeholder engagements as delegated by the Project Manager.

• Ensure that monitoring, evaluation, and AAP activities are implemented in accordance with MedGlobal policies, humanitarian principles, safeguarding standards, and relevant donor requirements.

• Perform other monitoring, evaluation, accountability, and learning duties as assigned by the Project Manager or Country Director.

Should have the following skills, education, and experience:

• Bachelor’s degree in Monitoring and Evaluation, Statistics, Public Health, Social Sciences, International Development, Economics, Data Management, or related field.

• Master’s degree in Monitoring and Evaluation, Public Health, International Development, Humanitarian Studies, Social Sciences, or related fields is desirable.

• At least 4 years of relevant professional experience in monitoring and evaluation, MEAL, programme quality, accountability, research, data management, or related areas.

• Intermediate English proficiency (minimum B1 level) is required.

• Demonstrated experience designing and implementing monitoring and evaluation systems for humanitarian, health, development, or community-based programmes.

• Previous experience with Accountability to Affected Populations (AAP), community feedback mechanisms, complaints and response mechanisms, or community engagement is highly desirable.

• Experience developing indicators, logical frameworks, monitoring plans, data collection tools, and reporting systems.

• Experience with quantitative and qualitative data collection, analysis, interpretation, and presentation.

• Experience conducting data quality assessments and verifying project-level data.

• Experience working with databases, spreadsheets, dashboards, or data visualization tools is highly desirable.

• Experience working with Indigenous, ethnic, rural, displaced, vulnerable, or underserved populations is an advantage.

• Experience designing culturally appropriate feedback and accountability mechanisms is highly desirable.

• Strong analytical and critical-thinking skills, with the ability to translate data into clear findings and actionable recommendations.

• Strong organizational skills and attention to detail.

• Strong written and verbal communication skills.

• Ability to train and provide technical support to field teams on monitoring, data collection, accountability, and reporting processes.

• Ability to work effectively with multidisciplinary and geographically dispersed teams.

• Ability and willingness to conduct periodic field visits to project intervention areas.

• Proficiency in Spanish is required.

• Commitment to humanitarian principles, accountability, safeguarding, confidentiality, inclusion, cultural sensitivity, and ethical data management.

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MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals from diverse backgrounds.

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